The company announced its commitment to making all inflight entertainment systems accessible across its fleet of aircraft.
“Two Ontario residents filed a complaint against Air Canada with the Canadian Human Rights Commission after finding they were unable to use the airline’s touchscreen system to access movies and other diversions during their flights.
The complainants contended they were being deprived of a service that was available to other passengers and urged Air Canada to adopt a system with push buttons and other tactile indicators.
Air Canada has since announced it’s committing to making all inflight entertainment systems accessible across its fleet of aircraft.
The airline has already made changes to the systems in use on its 787 and 777 aircraft and promises future planes set for delivery in 2017 will be equipped with accessible technology.”