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CRTC report finds telecom companies use misleading sales tactics

Telecom regulator looked into the issue after CBC reported on misleading, high-pressure tactics

The Canadian Press ·

The CRTC says an inquiry has confirmed allegations Canada’s telecommunications industry used unacceptable sales practices that misled consumers and harmed vulnerable members of the public.

The commission says the misleading and aggressive practices exist in all types of sales channels, including in stores, online, over the telephone and at homes when companies conduct door-to-door sales campaigns.

Please go to the CBC website for the entire article.

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